Customer Support

Many answers can be found in our FAQ:
Please submit your enquiry in English to our support team using the following form:
(For a prompt response, please fill out as much information as you can and be sure to submit your enquiry in English.)
Contact Details
  
* First Name:
* Last Name:
* Email Address:
   Country:
   Phone:
Priority:
Nature of
Problem/Request:
Channel Name:
(you are having trouble with)
Internet connection type:
Do you use other broadband applications without problem?
Yes No
Do you use a firewall/proxy server?
Yes No
Do you have correct WMPlayer codecs installed? (How to find out)
Yes No
* Detailed Description of Your Problem:
Additional Information

Can you see this sample video playing next to this question?
Yes No


Sample Video


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